What Clients Say ...

Success Stories

"Lloyd is a great teacher!  In just three sessions, he helped me fundamentally improve my personal statement and resume.  A very friendly person, he makes his sessions extremely interesting and efficient.  I highly recommend his services to anyone aiming at high results."

 -- Roman P., Translator, New York

"Bishop was very helpful, and all of his materials were wonderful.  I had never done any presentations before, but with Bishop's guidance I received many positive comments on my performance.  From now on, if I have chances to present, I'll be very confident.  Thank you!"

 -- Venus A., Dentist, Bangkok

"My resume and cover letter were good, but Bishop showed me ways to present my expertise to its fullest advantage.  My revised documents helped me secure a key interview.  And yes, I got the job!"

 -- Stan G., Graphic/interactive media designer, New York

"Bishop is like a magician. He made our words more competitive in the market. We increased sales with the new brochure he revised."

 -- Yuko M., CEO of media company, San Francisco & Tokyo

"Bishop helped us improve our web site -- refining not only our marketing language but also the layout and presentation of our key concepts and messages. His understanding of certain legal issues was an added plus."

 -- Vladimir L., Owner of marketing firm, New York

"My letters were not getting any response. I was relieved when the text Bishop worked on got an answer at last."

 -- Ehiel A., Owner of consulting firm, Fort Lee, NJ

 Americanizing an Accent

Situation

Executive facing demanding public speaking situations related to expansion of company's activities in the United States.

Client

Chief operating officer of overseas pharmaceutical company.

Process

Just before key meetings and speeches, client rehearsed delivery of oral presentations and read aloud other materials of professional interest.  With immediate feedback from me, client practiced needed adjustments in pronunciation.

Results

Executive reported enormous gains in speaking confidence and received enthusiastic, positive comments from colleagues and associates on her improved pronunciation.

Here are brief overviews of some BEST WORD COACH coaching/instruction programs & consulting projects.

Business English Coaching

Situation

Executive with substantial on-the-job speaking and writing challenges in English.

Client

New York-based representative of overseas diversified manufacturing company.

Process

Client brought draft documents and presentation scripts to review and refine during regular weekly sessions.  My materials on effective business writing and accurate pronunciation, some of which I customized for this project, helped the client master key communication strategies and language skills.

Results

Executive dramatically improved his communication in English and now enjoys stronger relationships with American associates and contacts.

Website Overhaul

Situation

Limited English website with errors, ambiguities, and no "sales appeal."

Client

North American branch of large overseas telecommunications company.

Process

Working in person with the New York sales & marketing team and teleconferencing with West Coast counterparts, we reconceived and redrafted business-to-business service descriptions with a customer-focused approach.

Results

Forty new reader-friendly web pages.  Company confirmed positive responses from site visitors.

Writer's Block 

Situation

Law school candidate with "no idea what to write" for crucial application essay (personal statement).

Client

Individual applying to law school.

Process

To discover the "story" of the applicant's interest in law, we discussed her earliest memories of the field.  We uncovered three relevant turning points in her career-related thinking, which served as three logically connected points for her essay structure.

Results

Candidate produced a compelling, well-written essay and was accepted into a prestigious law school.

Team Translation  

Situation

Twenty-page technical product catalog requiring translation into English.

Client

U.S. representative office of overseas diversified manufacturing company.

Process

As a translation team, we created new product descriptions in English and transformed the abstract, philosophical tone of the original into concrete messages appealing directly to the interests of target customers.

Results

Translation was completed smoothly and new catalog was printed; company confirmed positive reactions and results from distribution at international expos and trade shows.